Policies And Procedures
Postpartum Evaluation Form
Disclosure and Resolution
POLICY AND PROCEDURE MANUAL
QMA Risk Management LLC
Victoria Grace 1/24/2012
Policies are brief and
written in clear, concise, simple language.
Policy statements address what is the rule
(your rule) rather than how to implement the rule.
Policy statements represent a consistent,
Procedures are tied to
policies; they are implementation outlines.
Procedures are well developed and thought out,
and provide guidance to the procedure user.
Procedures are written so that what needs to
be done can be easily followed by any user.
Procedures which are unnecessarily restrictive
or overly detailed limit their usefulness.
Be concise with a minimum of verbiage.
Don’t include information that may be quickly
outdated (e.g., names).
If you use an acronym, spell it out the first
time you use it.
Not too technical—just a simple phrasing of
the essential steps works best.
Use white space generously.
Structure the procedure so that the user can
quickly focus on the aspect of relevant to their decision/task
Use a flexible, modular outline to make the
document easy to revise (and therefore keep up-to-date).
Introduce key points through the
judicious use of labels
Foster a sense of ownership among procedure
users by involving them in the development of midwifery practice
Note: policies and procedures are generally administrative in
nature and intent. Policies are usually short, one to three
sentences, and give the basis for the attendant procedure. You
should not have a procedure without an underlying policy. Even
if that policy is not yet articulated – it is there. You may,
however, have administrative policies that do not require a
DESIGN AN INTRODUCTION STATEMENT FOR YOUR POLICY AND PROCEDURE
Please use your own words to make this a unique expression of how
you interact with your policies and procedures, and how you want
others to relate to them, including clients, colleagues, other
health care providers, midwifery students, volunteers, regulatory
personnel, etc. Use whatever is consistent with your
midwifery style and actions; add what is missing that is an ongoing
part of your midwifery practice.
- Systematically developed
- Reviewed on an annual basis and/or revised when changes in
the law, circumstances or style of practice occur
- Developed to improve client care and increase satisfaction
- Consistent with current regulations and midwifery standards
- Provide guidance for administrative activities
- Communicate with clients, staff, volunteers, students and
other health care providers
- Train and inform new midwifery, student and administrative
- Assist in maintaining consistent work practices
- Resource and references for staff to inform about